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US IL Chicago |
Manager, Claims Quality Audit |
Bankers Life and Casualty | 7/31 | |
| Details:The LTC Audit Manager is responsible for managing and coordinating all LTC Claims and Customer Service Audits and to ensure that applicable BLC LTC policies, procedures and state rules and regulations are being followed. The Audit Manager is also responsible for defining and communicating the opportunities identified by the audit team that will drive improvements for the LTC Claims and Customer Service business owners. The manager must be able to work effectively and collaboratively with the Consumer Relations, Risk Management and Training teams to continuously enhance LTC operations processes/procedures.Directly manage and evaluate the delivery of LTC claims / customer service audit programs to ensure the quality and consistency of decision making for the development, efficiency and delivery of BLC LTC claims.Develop metrics to evaluate the effectiveness of Audit team�s performance in terms of defined quality and productivity standards.Effectively analyze, present and discuss opportunities with business owners and work collaboratively with management to develop achievable action plans; track and communicate open audit items to ensure timely closure; identify and communicate best practices for process improvements.Manage the audit team to ensure skills and knowledge is sufficient and balanced to meet audit performance requirements. Encourage continuous team and individual improvement, and effectively manage top and bottom performers appropriately.Required Experience3 - 5 years audit experience in a professional/client services capacity, emphasizing on communication and general business analysis1 - 3 years supervisor/managerial experience1 � 3 years of policy contract interpretation preferred;Education: Required - Bachelor's degreeKnowledge/Skills:Strong ability to lead, coach and mentor team performanceStrong management of metricsStrong Product knowledge: Policy and/or contract interpretationStrong Critical Thinking SkillsStrong Detail OrientedStrong Relationship Building Skills: InterdepartmentalStrong Time Management SkillsStrong Organizational SkillsStrong Written and Verbal Communication SkillsGood Change Management SkillsStrong Microsoft Office Skills | ||||
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US IL Deerfield |
General Manager 2 - Food |
Sodexo | 7/31 | |
| Details:Job Category: Food Service Weekend: Some Holidays: No Overview: Mgd Voll $750K Responsibilities: Manages all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Senior-most person assigned to a one client account | ||||
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US IL Bolingbrook |
Branch Manager Detroit |
Patterson Companies, Inc. | 7/31 | |
| Details:Patterson Companies ranks among Fortune America's Most Admired Companies for performance in key areas like innovation, quality of products/services, financial soundness and quality of management. Patterson's unwavering customer-first approach provides growth for the company, value to the customer and personal and professional growth opportunities for employees.GENERAL RESPONSIBILITIES:Directs and supervises the sales and internal operations of the branch while developing firm strategies in order to maximize the branch�s growth and profitability by providing quality service to the customers.SPECIFIC RESPONSIBILITIES:A. Develops, implements and maintains sales plans for the branchB. Develops and manages marketing plans, sales strategies and tacticsC. Develops and manages vendor and customer relationsD. Promotes customer service and satisfactionE. Manages key accountsF. Recruits, hires, and trains field sales employeesG. Develops and motivates branch employee performanceH. Communicates and reinforces the corporate vision at the branch levelI. Provides leadership to branch in accordance with established corporate policies and guidelinesJ. P&L and full management responsibilities for location | ||||
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US IL Countryside |
Shift Supervisor |
TCF Bank, IL | 7/31 | |
| Details:So......Do you have what it takes to become a part of the TCF Team? ............If so TCF Bank is currently looking for a Supervisor of Sales & Service At the following location(s): Countryside, IL (5545 s Brainard St.) About This Job: As a Shift Supervisor, you will coordinate, participate in and supervise branch office operations during a designated shift. You will also be responsible to: Ensure personnel promote and cross-sell TCF Bank products, programs and services. Maintain good customer relation by answering customers questions and concerns. Share overall responsibility for branch sales goals attainment with management team. Coach, train, provide work direction and communicate feedback to Sales Associates / Tellers.Job Requirements: Qualified Candidates must meet these minimum requirements: 1-3 years of previous management or supervisory experience Must possess ability to communicate effectively Previous sales experience preferred Must be able to work retail hours including evenings, weekends, and holidays Bi-lingual Candidates preferred but not requiredBenefits: Competitive Wages ( Starting @ $23,600 Annually) Medical, Dental, and Vision Benefits Tuition Reimbursement 401K, with company match of contributions (after one year) Dependent Care Spending Account & Health Spending Account Paid Time Off TCF Bank locations are open 7 days a week, from 8am-8pm TCF Bank is proud to be an Equal Opportunity Employer | ||||
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US IL Chicago / Northern |
SENIOR BUSINESS DEVELOPMENT MANAGER |
7/31 | ||
| Details:SENIOR BUSINESS DEVELOPMENT MANAGER Please do not respond to this posting if you are not a current resident of the Chicago Metro / Suburb area. If you have management experience as a business development manager or similar we might be able to help you. If you are serious about your career; and if you have the following sample background profile, fifteen years of experience, and a track record that demonstrates positions of increasing responsibility and accomplishment, please contact us. Ideal Profile: Business Development Managers with 15 or more years experience in hiring and developing talent in role as business development manager; with experience as national or key account manager; or business development manager / director of business development. Bachelors Degree preferred. RequirementsA current resume.At least fifteen (15) years of experience.An earnings history of $100,000 – $200,000.You must currently reside in (or be commutable to) the Chicago Metro / Suburban area. To learn more about how we can help to bring your career search to a successful conclusion go to please click on apply now to learn more about us. Our firm has been effective for people with the following profiles: Senior executives, mid level professionals, former entrepreneurs, sales, marketing, law, finance, operations, accounting, retail, HR, health care, insurance, retiring military, non-profit, educators, PhD’s, manufacturing, purchasing, logistics, materials, distribution, inventory, director, manager, administrative, buyer, project management. We work with professionals with job titles such as executive; executive manager; senior manager; ceo; coo; marketing manager; brand manager; sales manager; project manager; operations manager; supply chain manager; purchasing manager; human resource manager; training manager; and more. Our firm has been effective for people with the following profiles: Senior executives, mid level professionals, former entrepreneurs, sales, marketing, law, finance, operations, accounting, retail, HR, health care, insurance, retiring military, non-profit, educators, PhD’s, manufacturing, purchasing, logistics, materials, distribution, inventory, director, manager, administrative, buyer, project management. We work with professionals with job titles such as executive; executive manager; senior manager; ceo; coo; marketing manager; brand manager; sales manager; project manager; operations manager; supply chain manager; purchasing manager; human resource manager; training manager; and more. | ||||
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US IL Schaumburg |
Financial Advisor |
New York Life | 7/31 | |
| Details:About UsNew York Life Insurance Company (NYLIC) is the largest mutual life insurance company in the United States, and one of the largest life insurers in the world. New York Life has the highest possible financial strength ratings from all four of the major credit rating agencies. Founded in 1845 and headquartered in New York City, New York Life maintains operations in all 50 states and eight overseas markets through a network of 17,000 employees and 104,000 licensed agents. New York Life’s family of companies offers life insurance, retirement income, investments and long-term care insurance. New York Life Investments* provides institutional asset management and retirement plan services. Other New York Life affiliates provide an array of securities products and services, as well as institutional and retail mutual funds. The company is the 76th largest company in the United States according to the Fortune 500 list.** Behind all our company's strategies, actions, and goals are financial services professionals committed to being the best at what they do. Our sales teams use their people-skills and top-notch training to focus on building relationships with their clients and within their communities. They recognize the key to their success is the ability to listen and ask the right questions and then provide the right solutions to the short and long-term financial goals of their clients.In today's competitive job market, New York Life Insurance Company remains strong, stable, and socially committed to finding and cultivating top-flight life insurance sales professionals in order to help our customers and their families achieve financial security in their lives.Job Description of Financial AdvisorWe are seeking talented, dedicated, and highly-motivated people, including those who come from non- business and non- finance sectors, to join our team of professionals. Our nationwide team consists of leaders in insurance, finance, estate, family and business planning. *”New York Life Investments” is a service mark used by New York Life Investment Management Holdings LLC and its subsidiary, New York Life Investment Management LLC. ** May 4, 2009 Fortune magazineE/O/EM/F/D/V | ||||
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US IL Naperville |
PARALEGAL | Training Available |
US Career Services | 7/31 | |
| Details:Do you pay extreme attention to detail? Are you interested in law? Becoming a Paralegal is a great way to get your foot in the door if you have aspirations of becoming a lawyer, or if you want to be involved in law without having to go to law school.Paralegals are assistants to Lawyers, you will handle a variety of tasks like:Preparing and drafting documentsInvestigating factsResearching and identifying lawOrganizing and analyzing informationThe duties of the Paralegal are constantly growing, and the work can be very fast paced. High organizational skills will help you excel in this career. Paralegals can be trained on the job, but you’ll also want to be prepared with the necessary training beforehand. Paralegals can make as much as $60,000 a year, so it is a good time to apply! | ||||
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US IN Merrillville |
Registered Nurse - RN - Case Manager - F/T - N/W Indiana |
Maxim Staffing Solutions - Nurse Staffing | 7/31 | |
| Details:Maxim Staffing is looking for an experienced Registered Nurse (RN) Case Manager for a Full-Time position that we have available in the Merrillville/Crown Point IN area. The position is with a hospital facility we are working with and would be working Medical Surgical (Med/Surge) cases as a Case Manager. This position is looking to start ASAP and requires the Registered Nurse (RN) to have previous case management experience in a hospital setting.If you have the experience and are looking for a great new opportunity with an established company and facility; apply with Maxim today for more details! The Case Manager will be responsible for coordinating continuum of care activities for assigned patients and ensuring optimum utilization of resources, service delivery, and compliance with medical regime.Responsibilities include: Perform and coordinate the initial assessments and ongoing reassessments of the patient's status. Document patient case information within a database system. Perform chart review/audits monthly or as needed. Participate in monthly case conferences by providing information pertinent to patient's needs/goals. Partner with the Program Director in development and review of the patient's individualized coordination of care plan. Ensure that the patient's medical needs are addressed; consult with the patients physicians as needed, coordinating plans of treatment, and advocating for the patient when necessary. Promote understanding of the medical factors affecting the targeted population. Identify and assist patient in accessing entitlements, resources, information, and referrals for psychosocial needs. Participate in Quality Assurance and Utilization review activities, as directed. Empower patients in decision making for care planning. Maintain accurate and timely patient information, which readily accessible for review and meet all requirements; assist in data collection for reporting/funding sources. Foster intra-facility and inter-facility working relationships to help accomplish goals. Act as a liaison between primary care providers, specialist, and/or patient. Advocate on behalf of patient regarding accessibility of services. Follow State/Country mandated guidelines for the nurse case management programs. Participate in outreach activities to the entire target population, as directed. Recommend program/service changes to meet gaps in service in the community. Other duties as assignedQualifications include: Minimum RN with Bachelors in Nursing, Master in Nursing or Public Health preferred. Current RN License. Prefer at least one year of Case Management experience. Current BLS card per contract requirements. Current physical exam per state or contract requirements. Full command, verbal and written, of the English language. Must pass all Maxim screening exams with 80% or greater. Must pass criminal background screening. Current TB or Chest x-ray.Maxim employees are our greatest asset. We offer the following benefits: Medical, Dental, Vision, and Life Insurance 401k Program Competitive Pay Flexible Scheduling Direct Deposit Positive Work Environment and Internal Bonuses Travel Benefits (as applicable) 24 hour on- call serviceSince 1988, Maxim Healthcare Services has become one of the largest employers of clinicians in the nation. At Maxim Staffing Solutions, a division of Maxim Healthcare Services, we're known for our quality of patient care, commitment to employee development and emphasis on customer service. Maxim knows that you deserve great benefits, flexible scheduling and rewarding assignments, so our Healthcare Recruiters will match your skills, experience and schedule in order to find you the best assignments in top medical facilities. Maxim Recruiters are always available to provide you with the assistance you need to get your job done, so call us today; Maxim has a solution for you. EOE/AAE For more information about our job opportunities, please visit our website. http://www.maximstaffing.com | ||||
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US IL Buffalo Grove |
Training Coordinator |
General Physics | 7/31 | |
| Details:General Physics (GP) is an international performance improvement company providing a full spectrum of custom training, engineering, environmental and support services. Our clients range from Global 500 companies such as DaimlerChrysler, EDS, General Motors, IBM, Lockheed Martin, US Steel to government organizations such as Naval Undersea Warfare Center and NASA. We employ more than 1500 professionals who are the best in their fields. GP has an immediate need for Training Coordinator in Buffalo Grove, IL. Specific Requirements:Provides administrative support to Education Services instructors, supervisors, managers or director. Performs all administrative support duties to ensure smooth running of training course include physical location arrangements including classroom setup, training materials, participant lists, catering, etc. Provides counseling and recommendations to all divisions on cost-effective training solutions based on course curricula knowledge and customer team or individual needs.Registers students for training classes. Maintains enrollment lists, open, closed and cancelled class schedules and locations.Arranges appropriate meeting spaces and audio-visual requirements required for successful learning experience.Creates student hotel rooming lists and food and transportation reports. Orders, revises, and/or assembles training materials and ships materials to off-site classrooms as needed. Purchases technical and related equipment, supplies or services. Works with vendors and other outside service providers as required to ensure accurate and timely delivery of training materials and services. Monitors and closes class enrollments including printing certificates, scanning class evaluations, and maintaining attendance, test and exam records. Documents administrative processes and procedures and cross-trains other administrators within the organization. Tests software upgrades and makes improvement recommendations. Participates in department meetings and special projects such as customer website or facility improvement responsibilities as assigned. Participates on marketing projects with catalogs mailings, class announcements and other communication opportunities. Qualifications:Associate's degree in Business Administration, Marketing, Human Resources or equivalent required. 1-3 years administrative experience Advanced knowledge of Microsoft Office and ability to quickly learn new software Strong communication skills and ability to manage high volume of detail.Strong customer focus | ||||
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US IL Chicago |
Sr. Consultant - Operations Advisor Implementation and Support |
Premier Inc. | 7/30 | |
| Details:What Premier isThe Premier healthcare alliance is more than 2,300 U.S. hospitals and64,000-plus other healthcare sites working together to improvehealthcare quality and affordability. Owned by not-for-profithospitals, Premier maintains the nation's most comprehensiverepository of clinical, financial and outcomes information andoperates a leading healthcare purchasing network. A world leader inhelping deliver measurable improvements in care, Premier works withthe Centers for Medicare & Medicaid Services and the United Kingdom'sNational Health Service North West to improve hospital performance.Headquartered in Charlotte, N.C., Premier also has offices in SanDiego, Philadelphia and Washington.Why Premier ExistsPremier brings nationwide knowledge to improve local healthcare. Itdoes this by collecting and analyzing clinical and financial datafrom its member hospitals, organizing committees of members to makedecisions and set direction for the alliance, sponsoring seminars andconferences, and sharing best practices. By doing so, Premier unitesa fragmented, chaotic and inefficient healthcare system to enablehospitals to provide patients with reliably high-quality healthcareat the lowest cost. Premier uses facts to determine the bestpractices and products that drive the best patient outcomes. Everyonewins when there is no sacrifice in quality or cost. Follow Premier onFacebook.Our People make us Premier so join us! Great Benefits - One of theonly Companies left that have a Pension Plan available.We are currently seeking candidates for the role of: Sr. Consultant OA Implementation and SupportThis position is responsible for conducting the full life cycle ofOperations Advisor implementations, client training and providingcontract deliverables. This position is responsible for ensuringthat client deliverables and issues are addressed timely andappropriately.This position will also provide operational opportunity assessments,labor management program assessments, and standards development forcustomer product installations and provide onsite consultation toensure data is consistent.This position functions internally and externally in collaborationwith the operations team; field force; product management; and otherstakeholders to ensure client issues are resolved and requireddeliverables are met. Must maintain product and service knowledgeand technical competency for Operations Advisor to function inconsultative service delivery model.Education and Experience Required:A Bachelor's degree (BA, BS) required; masters degree preferredHealthcare, business, industrial engineering or related discipline.5-7 years experienceHospital or healthcare industry consulting experience preferred;performance engineering/industrial engineering experience stronglypreferred; experience dealing with hospital operational data andanalytics; Proficient knowledge of the functionality of theOperations Advisor or similar productExperience leading teams/small projectsGrade: 14 | ||||
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US IL Orland Park |
Associate Financial Consultant - Orland Park, IL |
Charles Schwab | 7/30 | |
| Details:Charles Schwab's purpose is to help everyone become financially fit.Through advocacy and innovation, Schwab has worked to make investingmore affordable, more accessible and more understandable for all.For more than three decades, The Charles Schwab Corporation has beenan advocate for individual investors and the independent advisors whoserve them.At Schwab, we respect the unique differences of our employees, ourclients and the communities we serve � striving to create aconsistent and rewarding employee experience. If you share ourenthusiasm for helping others, building trusted relationships,possess high ethical standards, and have a desire to learn and grow,there's a place for you at Schwab!Organization Objective/Purpose:Charles Schwab's purpose is to help everyone become financially fit.Through advocacy and innovation, Schwab has worked to make investingmore affordable, more accessible and more understandable for all. Formore than three decades, The Charles Schwab Corporation has been anadvocate for individual investors and the independent advisors whoserve them.At Schwab, we respect the unique differences of our employees, ourclients and the communities we serve � striving to create aconsistent and rewarding employee experience. If you share ourenthusiasm for helping others, building trusted relationships,possess high ethical standards, and have a desire to learn and grow,there's a place for you at Schwab!Associate Financial ConsultantBuilding strong, personal relationships with our clients is a keycomponent of our business strategy. Our Associate FinancialConsultants will pursue this mission through: Proactive outbound calls to Schwab clients, partnering with subjectmatter experts, peers and managers. Delivering unparalleled value and outstanding service. Presenting clients and prospects with a growing array of financialservices and products.Brief Description of Role:We are looking for people with a passion for helping clients�.You will be responsible for: Meeting with clients and prospects to identify/analyze their assetsand financial goals/objectives, referring more complex financialsituations when appropriate Providing comprehensive, high touch service and advice to clientsand prospects Proactive outbound callingWe value integrity, open communication, perseverance and relentlessservice to our clients. If you want to work with a firm that isdynamic, client centric and values your contributions by providing asuccessful environment for outstanding financial rewards, consider acareer as an Associate Financial Consultant at Charles Schwab.Technical/Functional Qualifications:We place a premium on high performance, quality service and theability to execute the Schwab strategy. Essential skills include: Undergraduate degree highly preferred Series 7 and 63 required, Series 66 preferred 2 plus years of experience in the financial services industryrequired Financial Sales experience preferred Knowledge of brokerage/banking products and services Strong client relationship building experienceThis is a summary only and duties and responsibilities may be changedfrom time to time, or over time. | ||||
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US IL Oakbrook Terrace |
Claims Specialist for a Temporary to Full-Time Opportunity! |
Accountemps | $11.00 - $13.00/Hour | 7/30 |
| Details:Classification: Full-timeCompensation: $11 to $13 per hourCompany in the western suburbs is looking for a claims adjuster for a temporary to full-time position. Candidate will be responsible for investigating Cargo, Warranty, and Property Damage claims for loss or damage. Adjuster will also provide timely and professional communication to the customer, agents, drivers, and repair firms regarding claim settlement. Candidate will be primary contact with the customer and the agents regarding their claim settlement. Other duties include using Corporate Claim Payment system to input settlements and denials, based upon their investigation and responding back to customers regarding to departmental guidelines regarding timeliness in returning phone calls or electronic messages, productivity, and accuracy in claims. Other duties as related may be assigned. Hours are 8-5 in a business casual environment. Interested candidates should contact or 630.368.0940 referencing job number 01340-113246.Accountemps is the world's leader in specialized temporary financial staffing. We provide exciting temporary, temporary-to-hire and project opportunities in the areas of accounting, bookkeeping, finance and many more. Through our parent company, Robert Half, we've been matching highly skilled finance and accounting professionals with clients since 1948. Our relationships with top companies in more than 360 locations worldwide ensure you enjoy competitive pay, challenging careers and assignments with excellent opportunities for full-time employment. Don't just take our word for it. In 2010 FORTUNE® magazine again ranked us #1 in our industry on the list of "World's Most Admired Companies" (FORTUNE, March 22, 2010). Nine out of 10 of our clients and candidates would recommend our service to a colleague. Apply now or contact your local Accountemps office at 1.800.803.8367 or visit accountemps.com to find out more about this job and other job opportunities. Accountemps is an Equal Opportunity Employer. | ||||
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US IL Skokie |
Financial Analyst entry level (1 - 2 years) |
Robert Half Finance & Accounting U.S. | $50,000 - $60,000/Year | 7/30 |
| Details:Classification: Full-timeCompensation: $50000 to $60000 per yearExcellent client in the near northern suburbs of Chicago is looking for a sharp Accounting/Finance with 1 - 2 years of work experience. The client is looking for candidates with strong educational backgrounds, highly analytical, strong presentation and communication skills. This is an immediate need for a client open to train on industry. To apply please contact Judy Rosenberg at or call Judy Rosenberg at 847.480.1556.Founded in 1948, Robert Half Finance & Accounting is the world's first and largest specialized financial recruitment service. We specialize in placing experienced professionals in all areas of accounting, finance, credit and collections, bookkeeping, payroll, audit and taxation. For more than 60 years, we have developed lasting relationships with the industry-leading companies we serve, which gives us access to the best career opportunities for our candidates. Our parent company, Robert Half International (NYSE: RHI), was the first company in the staffing industry to be added to the S&P 500. We are consistently named to FORTUNE® magazine's "World's Most Admired Companies" list and the Forbes Platinum List, and were recently added to The Forbes Global 2000 listing of the world's largest companies. Robert Half Finance & Accounting is an Equal Opportunity Employer. | ||||
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US IL Glenview |
Co-Manufacturing Manager |
Nestle USA | 7/30 | |
| Details:Named one of 'America's Most Admired Food Companies' in Fortune magazine for the twelfth consecutive year, Nestl� USA provides quality brands and products that bring flavor to life every day. From nutritious meals with LEAN CUISINE� to baking traditions with NESTLɮ TOLL HOUSE�, Nestl� USA makes delicious, convenient, and nutritious food and beverage products that enrich the very experience of life itself. That's what 'Nestl�. Good Food, Good Life' is all about. Nestl� USA, with 2008 sales of $10.0 billion, is part of Nestl� S.A. in Vevey, Switzerland ' the world's largest food company ' with sales of $101 billion. For product news and information, visit Nestleusa.com or NestleNewsroom.com.EOE/MFDV Nestle is an 'Equal Opportunity Employer' and is looking for diversity in candidates in employment. As our Co-Manufacturing Manager responsible for managing contract manufacturing and re-pack operation activities for new product introductions spanning from a project's beginning life span through the commercialization process. You'll be the key liaison between Internal stakeholders (frozen pizza business) and our External stakeholders (Co-Manufacturers).-Ensure Quality: Concept to Shelf--As you oversee all activities involving externally produced items at the co-manufacturer, you'll be responsible for and manage quality initiatives from concept to shelf. Specifically, you'll: ' Ensure contract manufacturing and re-pack operations are in compliance with Company guidelines and meet overall business needs. ' Manage general contract administration and manufacturing performance in the areas productivity, cost, quality, and capacity.' Be responsible for creating internal/external functional operating links necessary to carryout daily operations. These specific working relationships include: Product Development, Marketing, Packaging, Quality Management, Finance and Supply Chain.' Negotiate contractual agreements in conjunction with Purchasing. ' Participate in and direct internal/external company projects; e.g., new products/processes, production relaunch, production line or facility design as needed.-Liaison for Critical Alignment-- You'll also work with suppliers to communicate, develop, and implement mutually beneficial business goals and actively foster internal relationships on many levels. Specifically, you'll: ' Ensure quality, service, and delivery for the benefit of key internal stakeholders (Product Development, Sales, Marketing, Supply Chain, Packaging, etc.).' Manage processes necessary to establish a relationship with a third party manufacturer.' Serve as the primary liaison between internal and external stakeholders, include third party manufacturing businesses.' Provide monitoring and reporting on an ongoing basis along with proactive and timely follow-up.' Communicate and work closely with all internal functional groups in order to meet appropriate business objectives. | ||||
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US IL Chicago |
Senior CRM Analyst |
Orbitz | 7/30 | |
| Details:Orbitz Worldwide is a leading online travel company offering leisure and business travelers a wide selection of low airfares, as well as deals on lodging, car rentals, cruises, vacation packages and other travel. We have a dynamic, fast-paced environment, and consequently offer an excellent opportunity for leadership, creativity and personal success. A high degree of responsibility and accountability for decisions made is key to take further steps along an attractive career path. Orbitz is currently looking for a: Senior CRM Analyst The travel marketplace is intensely competitive and has constrained margins. Much of the consumer traffic that is driven to Online Travel Companies (OTCs) like Orbitz comes from expensive online marketing efforts. Customer Relationship Marketing efforts, however, offer an alternative to these high cost channels for retention marketing to Orbitz' existing customers. As a result of these opportunities for improved economics, management from the CEO on down has prioritized the efforts of the CRM team as a key strategic imperative at Orbitz. Orbitz continues to expand the size and capabilities of the CRM team. We are looking for an exceptional Senior CRM Business Analyst. We seek candidates with a combination of analytical skills, superior interpersonal attributes, and a proven track record of success. The Senior CRM Business Analyst is a fully participating member of the Customer Relationship Marketing team and is expected to contribute ideas, opinions, and new insights. More than any other single member of the team the Senior CRM Business Analyst will have an understanding of both the granular performance metrics but also the overall trends and opportunities. This position conducts financial, business and data analyses, and will provide invaluable insight for Orbitz and CheapTickets’ CRM strategic planning. This position is the "Central nervous system" for understanding the nuances of the performance of the CRM business function. The Senior CRM Analyst has substantial freedom, authority, and indeed responsibility to build the systems that will drive individual and team success. As conceived, the position has an absolutely strategic role in guiding the best thinking of the team as a whole and team members are dependent on the insight and expertise of the person holding this role. The opportunity is to conceive, build, run, and counsel; a combination of responsibilities that are expected to drive this varied and important position. This position reports to the VP of Customer Relationship Management. RESPONSIBILITIES- Identify, monitor and maintain key performance metrics and analytics for CRM campaigns and initiatives, primarily email marketing, while providing key insights and actionable recommendations to key stakeholders, including senior executive team members.- Counsel members of the CRM team and proactively identify trends, weaknesses and opportunities in the existing CRM campaign mix.- Develop systems, processes, and procedures to efficiently and effectively manage the implementation of large volume database marketing programs.- Act as the subject matter expert regarding performance on key metrics and customer data.- Conduct analysis of key business processes, interview stakeholders, and identify areas for profitable email marketing growth.- Create annual plans, forecasts and business objectives and build spreadsheet models to analyze these objectives.- Develop in-depth financial sensitivity analysis in support of various new email initiatives, marketing programs and product enhancements.- Perform competitor benchmarking analysis and track internal CRM metrics and best practice against those of industry players.- Project manage the business requirements definition phase of specific programs that are designed to enhance the ability of the CRM team to analyze consumer activity at a granular level and derive actionable segments of customers from this data. Act as the CRM team representative during the implementation phase of any such work. QUALIFICATIONS- Bachelors Degree in Finance, Accounting, Business Administration, Economics or similar discipline. MBA preferred.- Minimum 5 years of professional experience in a finance, consulting, or other highly-analytical role. Experience in direct/database marketing, or travel & leisure industry is a plus.- Exceptional command of Excel is required -- no exceptions. Previous experience developing Visual Basic for Applications (VBA) automation routines a plus.- Full competence creating and executing SQL queries required.- Working proficiency using SAS a plus.- In addition to a strong academic record, the relevant attributes for a CRM Business Analyst include being a team contributor, having excellent problem-solving abilities, exceptional communications skills, strong quantitative skills, superior detail orientation, and personal maturity.- Recognize that they are service provider to the rest of the team: the holder of this position achieves success by making those around him or herself most successful. | ||||
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US IL Niles/Skokie Area |
Customer Retention/Return Authorization Specialist-$12.50/hr |
Select Staffing | $12.50/Hour | 7/30 |
| Details:Customer Retention/Return Authorization Specialist ... indulge in a refreshing change! Know that YOU are a very important member of the team, whose focus is to fulfill customer service and customer retention missions. Dynamic and growing Niles/Skokie area company will recognize and appreciate the efforts you make in fulfilling customers' retention/return authorization needs. Customer Retention/Return Authorization Specialist will take product return calls, address client issues, and order other products that may better suit them. All calls are inbound only. Hours are 1pm-7pm, Monday-Friday and the salary is $12.50/hour to start. | ||||
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US IL Huntley |
Store Manager |
Guess? , Inc. | 7/30 | |
| Details:The store manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. PEOPLE DEVELOPMENT: · Network, recruit, hire, develop and retain high quality management and associates to fill store profile and succession planning · Set annual goals, administer performance reviews and develop all direct reports · Train, develop and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience CUSTOMER EXPERIENCE: · Ensure an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team · Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions · Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom DRIVE SALES + PROFITABILITY: · Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion · Create and execute strategies to maximize store sales and control expenses OPERATIONAL EFFECTIVENESS: · Meet all payroll expectations · Controls company assets by meeting all loss prevention measures · Execute and comply with all company policies and procedures ADDITIONAL RESPONSIBILITIES: · Uses sound judgment when making decisions · Excellent communication skills · Act with integrity and respect · Adapt to changes required by the business · Ability to handle multiple tasks simultaneously · Assumes and completes other duties as assigned by supervisor | ||||
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US IL Naperville |
Restaurant Manager |
Steak 'n Shake | 7/30 | |
| Details:We are looking for the industry’s TOP TALENT for Manager opportunities! Manager compensation up to $45,000 annually including base salary and incentive bonus. Quarterly Incentive bonus program. Basic Life and AD&D Insurance. Day one medical, dental, vision, and life insurance plans. 401k. Short term and long term disability. Paid vacation. Referral bonuses. Exceptional training, development, and orientation program. | ||||
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US IL Lincolnshire |
Infrastructure Project Manager |
Sapphire Technologies U. S. | 7/30 | |
| Details:Our client is in need of an Infrastructure Project Manager for a 6+ month project in Lincolnshire, IL. Requirements:Familiarity with infrastructure terms and concepts, including firewalls, VLANs, Network Zones, Application Layers, etc. Responsibilities:Develops Migration Plan for applications to migrate network zones and move into virtualizationWorks with application teams to create plans and move applications.Drives application limitations and constraints considerations, and recommends alternatives.Sign-off on requirements, design and operational readiness, product and user acceptance testing.Manage expectations of application teamsManage infrastructure teams’ involvement and expectationsWork with individual application teams to drive and implement migration planSapphire Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $17.7 billion global provider of professional employment services and the second largest staffing organization in the world. | ||||
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